FAQ

Need help? Here are answers to the most common questions.

Which countries do you ship to?
We ship to a selection of eligible countries. Check the message on the product page or see our Shipping Policy.
Is shipping free?
Yes for some eligible countries. If your country is eligible, the note “Free standard shipping in your country” appears on the product page.
Delivery times & fees
France 2–3 business days, Europe 5–10 business days, international 7–14 days. Final fees are shown at checkout.
Can I buy from one country and ship to another (a gift)?
Yes, provided the delivery country is one of our eligible countries. Simply select the delivery country at checkout.
Taxes & duties
Orders outside the EU may incur duties and taxes on arrival. These costs are borne by the recipient.
Returns & exchanges
Please see our Returns Policy.
Leather care
Avoid water, heat and solvents. Wipe with a soft dry cloth. Store away from humidity and direct sunlight.
Contact us
Any question? Please write to us via the Contact page.