Shipping policy
Shipping Zones
atelier &LAB delivers to the following areas:
France
European Union
Selected countries/territories:
Canada, United States, United Kingdom, Switzerland, Hong Kong SAR, Japan, South Korea, Norway, Singapore
(We do not currently ship to countries and territories not listed above.)
Estimated Delivery Times
France
Free shipping — Estimated delivery: 3 to 5 business days
European Union
Free shipping — Estimated delivery: 5 to 10 business days
Selected Countries/Territories (see list above)
Free shipping — Estimated delivery: 7 to 14 business days
These delivery times are provided as estimates only and may vary depending on the carrier, destination, and customs procedures.
Taxes & Customs
For deliveries outside the European Union, customs duties, import taxes, or other fees may be applied by local authorities.
These charges are not included in the sale price and remain entirely the responsibility of the customer.
Tracking & Delivery
- A shipping confirmation email with a tracking number will be sent when your order is dispatched.
- Please ensure that the shipping address provided is complete and accurate.
- The customer is solely responsible for the accuracy of the address provided at checkout.
- In the event of an incorrect or incomplete address, atelier &LAB cannot be held responsible for delivery delays or lost parcels.
- Any reshipment due to an address error may result in additional shipping charges payable by the customer.